Privacy & Security Policy
Information Collection & Use: SmoothUSA.com is the sole owner of the information collected on SmoothUSA.com. We collect personally identifiable information from our users at several different points on our web site such as placing an order or signing up for our email list.
IP Address: We use your IP address, which is the Internet address of your computer, and information such as your browser type and operating system as part of our web site statistics program. This information helps us learn about the geographical distribution of our website visitors and the technology they use to access our site.
Ordering: When you place an order with us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, shipping address and phone number) and financial information (such as credit card number, expiration date and billing address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. The information is taken in a secure area and is encrypted for your protection.
Gift Recipients: We collect contact information for gift recipients in order to fill gift orders. We do not contact the gift recipient unless you have specifically asked us to do so. All order confirmations and order tracking information will be directed to the person who placed the order.
Information Sharing: Sharing Information with Third Parties: We will never sell, rent, lease or give away your information to third parties for purposes of building contact lists or anything of that nature. We use an outside shipping company to fulfill orders and a credit card processing company to bill you for goods and services. These companies do not retain share, store or use personally identifiable information for any other purposes.
Service Providers: We use our internal mailing list for our email list sign up and to collect optional customer information that we use to get a better understanding of how we can best serve your needs. We use exact target to create and send emails to those who have signed up on our email list. Both companies are prohibited from using your personally identifiable information for any other purpose and both have their own strict privacy policies. If you have concerns about either of these companies, please use the links above to learn more about them and to read their privacy statements.
Business Transaction Exception: In the event that SmoothUSA.com goes through a business transition, such as a merger, or being acquired by another company, all of the customer information including financial records and consumer information we have collected may be transferred to the new company.
Legal Disclaimer: We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our web site.
Log Files: As is true of most web sites, we gather certain information automatically and store it in log files. This information contains internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track user’s movements around the site and to gather demographic information about our user base as a whole.
Security: The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order form, that information is encrypted and protected with the best encryption technology in the industry from Network Solutions - SSL (secure socket layer). While on a secure page, the lock icon on the bottom of web browsers such as Microsoft Internet Explorer or Netscape Navigator will appear locked.
Choice to Opt In/Opt Out: If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the instructions included in each email or sending us an email at email@example.com
Contact SmoothUSA.com: If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact SmoothUSA at firstname.lastname@example.org or 914-969-8888.